Our Mission

At Armistead House, we are dedicated to protecting your privacy and safeguarding your personally identifiable information.

Information Collection

Our main purpose in collecting your personal information is to provide you with a streamlined experience in making reservations at Armistead House. We only collect information about you that we consider necessary for achieving this. Personally identifiable information is only obtained when making a reservation. All identifiable information provided will not be disclosed to anyone unless we are specifically requested to do so. Armistead House does not give or sell to anyone any information we collect on our site.

We sometimes use data collection devices such as "cookies" on certain pages of the Site to measure effectiveness and safety. A "cookie" is a small file that gets placed on your harddrive that helps us provide our services. You are free to decline cookies if you choose to.

Security

At Armistead House, we take security seriously. When users make a reservation we use every precaution to safe guard it online and offline.

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

Policy Modifications

Armistead House may amend this Privacy Statement from time to time in order to meet changes in the regulatory environment, business needs, or to satisfy the needs of our guests, properties, strategic marketing partners, and service providers.

SMS Terms & Conditions

Purpose of Notifications

Armistead House uses SMS notifications solely to provide you with essential information about your stay. These messages may include your reservation details, check-in instructions, check-out reminders, service updates, and other important operational notices related to your visit.

Consent to Receive SMS Notifications

By providing your mobile number, you confirm that it is accurate and that you are the owner of the number. Your participation is voluntary, and by opting in, you agree to receive automated text messages related to your stay at Armistead House. Please note that message and data rates may apply.

Opt-Out Instructions

You may cancel the SMS notifications at any time. To opt out, simply reply with “STOP” to any message you receive from us. Once you send “STOP,” we will send a confirmation message to verify your unsubscription, and you will no longer receive SMS notifications. If you wish to re-enroll, please sign up again through our website or contact our front desk.

Help and Support

If you experience any issues with our messaging service or need assistance, reply with “HELP” to any SMS or contact our support team at help@armisteadhouse.com.

Carrier Disclaimer

Please be aware that carriers are not liable for any delayed or undelivered messages. The frequency of messages may vary, and standard message and data rates may apply. For questions about your text or data plan, please contact your wireless provider.

Privacy and Data Protection

Your personal information is used exclusively to enhance your experience during your stay at Armistead House. We do not use your data for marketing purposes, and we only share your information as required by law or as outlined in our Privacy Policy. For more details on how we protect your privacy, please review our Armistead House Privacy Policy.

Miscellaneous

By opting in, you represent that you have the authority to agree to these terms. We reserve the right to update these SMS Terms & Conditions at any time, and any changes will be communicated to you. Your continued use of our SMS service constitutes your acceptance of any modifications to these terms.

By enrolling in our SMS notification service, you agree to be bound by these Terms & Conditions as well as our Privacy Policy.